Customer Services

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The forwarding business revolves around accurate flow of information to customer about their shipments, which is on integral part of GFL’s operation. Having invested in information technology, GFL able to give its customers the satisfaction of knowing the status of their cargo when they need it most of any given time.


  • All modes of transportation under "ONE ROOF"
  • Specialized and strong agency network
  • Excellent infrastructure facilities
  • Strength of professional personnel
  • Consolidation and de-consolidation points at major areas
  • Centrally controlled accounting procedures
  • Thorough knowledge of documentation
  • International movers

Flow of Information

  • Personalized customer service with a single point of contact
  • Regular status of information
  • Frequent update on tariffs and schedules
  • Instant confirmation of rates and routings
  • Detailed worldwide information on rules and regulation